GWI Work Survey
Consideration for Tools Not Currently Used
Choose audience:
Would your company consider using free or paid-for versions of any of the following in the next 12 months?
Would consider paid-for version » Customer support tools (e.g. Zendesk, Freshdesk, LiveAgent)
11.7%
Would consider free version » Customer support tools (e.g. Zendesk, Freshdesk, LiveAgent)
10.8%
Would consider paid-for version » CRM / sales / lead tracking software (e.g. Salesforce, HubSpot, Zoho)
10.7%
Would consider paid-for version » Project management tools (e.g. Trello, JIRA, Microsoft Project, Wrike, Clarize)
Would consider free version » CRM / sales / lead tracking software (e.g. Salesforce, HubSpot, Zoho)
Would consider paid-for version » Analytics services (e.g. Google Analytics, Business Intelligence tools)
Would consider free version » Collaborative communication / sharing tools (e.g. Slack, Cisco, Teams)
Would consider paid-for version » Collaborative communication / sharing tools (e.g. Slack, Cisco, Teams)
Would consider free version » Analytics services (e.g. Google Analytics, Business Intelligence tools)
Would consider free version » Project management tools (e.g. Trello, JIRA, Microsoft Project, Wrike, Clarize)
Would not consider » CRM / sales / lead tracking software (e.g. Salesforce, HubSpot, Zoho)
Would not consider » Analytics services (e.g. Google Analytics, Business Intelligence tools)
Would not consider » Customer support tools (e.g. Zendesk, Freshdesk, LiveAgent)
Would consider paid-for version » Cloud storage / file management services (e.g. Google Drive, OneDrive, Dropbox)
Would consider paid-for version » Security applications (e.g. anti-virus software)
Would consider free version » Document creation and editing programs (e.g. Microsoft Office, Google-Suite)
Would consider free version » Cloud storage / file management services (e.g. Google Drive, OneDrive, Dropbox)
Would consider paid-for version » Document creation and editing programs (e.g. Microsoft Office, Google-Suite)
Would consider free version » Phone or video conferencing tools (e.g. Zoom, Skype, Google Hangouts)
Would not consider » Project management tools (e.g. Trello, JIRA, Microsoft Project, Wrike, Clarize)
Would consider free version » Security applications (e.g. anti-virus software)
Would not consider » Collaborative communication / sharing tools (e.g. Slack, Cisco, Teams)
Would consider paid-for version » Phone or video conferencing tools (e.g. Zoom, Skype, Google Hangouts)
Would not consider » Phone or video conferencing tools (e.g. Zoom, Skype, Google Hangouts)
Would not consider » Cloud storage / file management services (e.g. Google Drive, OneDrive, Dropbox)
Would not consider » Document creation and editing programs (e.g. Microsoft Office, Google-Suite)
Would not consider » Security applications (e.g. anti-virus software)
Don't know » CRM / sales / lead tracking software (e.g. Salesforce, HubSpot, Zoho)
Don't know » Customer support tools (e.g. Zendesk, Freshdesk, LiveAgent)
Don't know » Analytics services (e.g. Google Analytics, Business Intelligence tools)
Don't know » Project management tools (e.g. Trello, JIRA, Microsoft Project, Wrike, Clarize)
Don't know » Collaborative communication / sharing tools (e.g. Slack, Cisco, Teams)
Don't know » Cloud storage / file management services (e.g. Google Drive, OneDrive, Dropbox)
Don't know » Phone or video conferencing tools (e.g. Zoom, Skype, Google Hangouts)
Don't know » Document creation and editing programs (e.g. Microsoft Office, Google-Suite)
Don't know » Security applications (e.g. anti-virus software)
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